EXCHANGES & RETURNS POLICY
We want you to be 100% satisfied with your purchase from TKEQ. Items in original condition can be Returned for store credit within 30-days of fulfilment (60-days of fulfilment for orders placed as November 1, 2023). TKEQ does not offer Exchanges at this time.
To be accepted by our Customer Service Team, parcels must be returned in their original condition (packaging, tags etc.), undamaged, not worn & accompanied by all of its accessories. Parcels must be returned via the TKEQ Returns Portal.
For additional information or assistance, please email our Customer Service Team at hello@tkeqtheshop.com
RETURNS
All Returns will be given a Gift Card/ Store Credit of equal value. Shipping costs are non-refundable & at this time, are determined by the TKEQ Returns Portal.
EXCHANGES